Terms of service
The conditions of use for Comeyomi and the related services on comeyomi.com. A reference translation; the Japanese text is the binding one.
Last updated
This is a reference translation. The Japanese text is the binding version. Where the two differ, the Japanese governs. It is provided for convenience, not as a substitute.
Last updated: 19 September 2026
1. The service
These terms set the conditions of use for "Comeyomi" and the related services on comeyomi.com (together, "the Service"), provided by KOOFFICE, Inc. ("we", "us"). The Service mainly provides a bot that joins X (formerly Twitter) Spaces as a speaker and reads replies and similar content aloud. The bot speaks only where the host of the Space has approved its speaker request.
2. Fees
The Service has one paid option: a monthly membership.
- Monthly: ¥660 including tax
- Concurrent use: one Space
- Benefits: a blue badge in the web chat, no advertising, anonymous participation in the chat, and a follow from Comeyomi
Membership is tied to an X account. Payment is handled through an external payment provider and renews automatically on the monthly billing date. You may cancel at any time, effective from the next renewal; benefits remain available until the end of a period already paid for.
During the beta, users we designate may be able to use it without charge or by coupon. The binding price and billing conditions are those shown on the signup screen and on the statutory trading disclosure.
3. Eligibility and accounts
Use of the Service may require our permission (invitation, allowlist or similar) or a valid agreement. We may operate without a self-serve dashboard, in which case starting, stopping and changing settings is done by contacting us or by a method we specify.
4. What is permitted
- Use by individuals and organisations alike, within the scope we provide
- Broadcasts that carry advertising costs, and broadcasters belonging to companies or agencies, may use it
- Handling of comments and user information on X Spaces and other broadcasting platforms follows each platform's own terms
- Use of audio generated by the Service follows the terms of each VOICEVOX speaker
5. Prohibited conduct
- Decompilation and reverse engineering
- Acts detrimental to us or to third parties
- Acts contrary to public order and morals
- Removing or concealing licence and credit notices
- Excessive load or abuse beyond what is ordinarily accepted
- Acts contrary to the terms of any platform, or acts that encourage them
- Reselling or bundling the Service without permission
- Improper use of non-public APIs or credentials
- Storing, redistributing or disclosing acquired data externally without permission
Posting to the web chat
- Text, images, audio and video may be posted only where you hold the rights, or have permission from the rights holder
- Sexual or violent content, other people's likenesses or personal information, and anything infringing a third party's rights may not be posted
- We and the host of the Space may delete posts. Where these terms are breached, suspension may prevent further posting
- Posts are deleted when the Space ends. Where the bot disconnects and does not return, within 24 hours at the latest; media within 7 days at the latest. Handling of records such as responses to reports is covered in the privacy policy, section 4
6. Connected services
X (formerly Twitter)
The Service uses the API X officially provides (X API v2), through a developer account registered under the X Developer Agreement and X Developer Policy, on the plan X sets. Receiving mentions, retrieving posts, checking the state of Spaces and posting the bot's replies are all done through that official API.
By using the Service you also agree to the X Terms of Service and the X Rules and Policies.
Retention of data obtained from X is covered in the privacy policy, section 4. We do not store, redistribute or provide it to third parties for secondary use outside the Service.
We have no partnership with X, and the Service is not endorsed or recommended by X.
Others
The Service operates with external services including Cloudflare, Google Cloud, VOICEVOX and Stripe. Their terms and privacy policies apply as well. Where legacy features use other services such as POPOPO, agreement to that service's terms may be a condition of use.
7. Audio and credit
VOICEVOX: Zundamon
8. Dependence on X, and the risk of account suspension
The Service runs on X Spaces and depends entirely on X's design, policies and availability. We have no partnership with X.
- X may at its discretion suspend or restrict the account of the reading bot we operate, leaving us unable to provide the Service. We work to avoid this, but please sign up understanding that the possibility is not zero
- Changes to X's design, or the withdrawal of features, may make all or part of the Service unavailable without notice
- Responding to any suspension, restriction or other measure affecting your own X account is outside the scope of the Service. X does not disclose its reasons to us, so we cannot investigate the cause or file an objection on your behalf. Except where we are at fault, we bear no responsibility for such measures
9. Where the Service cannot be provided
Where the Service becomes unavailable for a reason in section 8, item 1 or item 2, we will:
- Stop further membership billing
- Refund in full the fees paid for the month in which it became unavailable. Refunds are made to the payment method used where possible, and notified to the contact details we hold
- Except where we have acted intentionally or with gross negligence, treat that refund as discharging our responsibility in the matter
10. Disclaimers and limits of liability
- Other than the refund in section 9, we bear no responsibility where the Service is unavailable due to changes in X's design or policies, account suspension or restriction, failures in communication lines or external services, natural disasters, or other causes not attributable to us
- Where a user suffers loss due to a cause attributable to us, we will compensate it. Except where we have acted intentionally or with gross negligence, that compensation is capped at the total fees the user paid us in the 12 months preceding the loss
- Except where we have acted intentionally or with gross negligence, we bear no responsibility for lost profits or other losses arising from special circumstances
- We do not warrant the accuracy, completeness or continuity of the features or data X provides
11. Suspension and termination
We may restrict or suspend use, or terminate all or part of the Service, without prior notice, on grounds of breach of these terms, abuse, infrastructural or legal reasons, or operational judgement.
12. Changes to these terms
These terms may be changed as required. Changes take effect on publication to this page. Significant changes may be notified on this site or to the contact details we hold.
13. Contact
KOOFFICE, Inc. E-mail: support@comeyomi.com